You might have heard it in a podcast, youtube video or experienced a messenger chatbot recently. If not, you got a lot of catching up to do but the question remains, what is a Facebook messenger chatbot? why should you consider it for your business? what are the benefits?
Well, my friend, I’m here to help you demystify it all. So let’s get started with the definition in its simplest terms:
A messenger chatbot is an automated messaging software that’s integrated with Facebook messenger.
It’s designed to interact with users and does a variety of tasks such as:
- Providing customer service
- Answers frequently asked questions
- Promote your products or services
- Making it easier for your customers to sign up for your newsletters
- Lead generation on autopilot